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jb887 keeps your personal and account data under clear, documented controls — what we collect, why we collect it, and how you can review or update it at any time. Access to this platform and its data practices depends on your local law and eligible regions.
This policy describes the categories of information jb887 collects when you create an account, verify your identity, or complete a transaction through bKash, Rocket, or Upay. We collect only what is needed to operate your account and process your requests — name, contact details, device identifiers, and the transaction reference records generated by your chosen payment method. We do not sell your personal data to third parties for marketing purposes. When you make a deposit or withdrawal through bKash or Rocket, a transaction reference is stored against your account so you can verify the record at any time from your account history tab. Rocket and Upay transfers are logged the same way. We retain these records for as long as your account remains active and for a period after closure as required by applicable record-keeping obligations. Data is processed and stored on infrastructure with access restricted to authorised personnel. Any cookies placed on your device serve functional and session-management purposes; analytics data is aggregated and not linked back to your individual account without your consent. This policy is written for Bangladesh-based account holders, but your rights and our obligations depend on your local law and the eligible regions from which you can lawfully access the platform.
Transaction references from bKash deposits and withdrawals are logged to your account record and visible in your history tab.
Rocket transfer records carry a unique reference stored against your session so you can cross-check the amount and date at any time.
Upay payment confirmations are linked to your account wallet entry, giving you a single place to review all completed Upay transactions.
This policy applies to your jb887 account and the data generated when you use the platform. It does not extend to third-party services you reach by following links away from our site, nor does it cover the data practices of payment providers like bKash or Rocket, which operate under their own privacy terms. Understanding the boundary of this policy helps you know exactly where our obligations begin and end.
Covers login sessions, identity verification steps and device identifiers recorded when you access your jb887 account from a mobile browser or desktop.
Covers deposit and withdrawal records processed through supported payment rails. The payment provider's own data terms apply to activity on their side.
Covers how we log your browsing path within jb887 — pages visited, session duration and game categories opened — using aggregated, functional analytics only.
Does not cover any data collected by external links, advertising networks or payment-provider apps once you leave the jb887 domain or hand off a transaction.
You have concrete actions available to you at any point while your account is active. Reviewing your stored data starts in your account profile — the information we hold is visible there, and you can request a full copy by contacting support through the published route. If any detail is incorrect — a mismatched name, an outdated phone number, or a contact address no longer in use — you can correct it directly in your account settings or ask our team to update it on your behalf. Where data is no longer needed for your account or required by applicable obligations, you can request that we remove it. All such requests are handled through our support channel, and we will confirm receipt and the next steps in writing. Your rights under this policy depend on your local law and the eligible region from which you access the platform.
Open the account settings page to see the personal and contact details we hold. Your bKash, Rocket and Upay transaction history is in the wallet history tab.
Update your name, phone number or contact address directly in account settings, or request a correction through our support contact if the field is locked.
Send a written query to our support team describing the specific record or data point in question. We will respond with the information we hold and the basis for holding it.
Where no legal or contractual obligation requires us to keep the data, submit a removal request through support. We will confirm the outcome once the review is complete.
If you have a question about how your data is handled, or you want to exercise any of the rights described in this policy, contact us through the routes published on the jb887 site. We do not handle data queries through social media or third-party channels — use the official contact paths below to make sure your request reaches the right team.
Open the live chat widget from any page on jb887 to ask a privacy question or begin a data correction request in real time.
Send a written request to the support email address listed on the Contact page. Include your registered phone number so the team can locate your account.
Visit the Help section of your account dashboard to find the published routes for data queries, account corrections and record requests.
We approach data handling as an operational obligation, not an afterthought. Every layer of account management — from the moment you log in to the point you request a withdrawal through Rocket or Upay — generates a record we are responsible for protecting and disclosing accurately.
We place functional cookies on your device to maintain your session and preferences. Analytics cookies collect aggregated, non-identifiable data only. You can adjust cookie settings through your browser at any time.
Account data is kept for as long as your account is active. After closure, records required by applicable obligations are retained for the minimum period those obligations specify, then deleted.
Access to your stored data is restricted to authorised personnel with a documented need. We do not share individually identifiable data with third parties except where required by law or with your consent.
When we update this policy, we post the revised version at this address with a note of what changed. Continuing to use your account after an update means you have had the opportunity to review the new terms.
These questions cover the data and privacy points we hear most often from Bangladesh account holders. If your question is not answered here, reach us through the support routes listed on this page.
We collect the name, phone number and contact details you provide during registration, plus device identifiers and session data generated each time you log in. Payment transaction references from bKash, Rocket or Upay are added to your account record when you make a deposit or withdrawal.
Yes. Your account settings page shows the personal and contact details we hold. Your full transaction history — including bKash, Rocket and Upay records — is in the wallet history tab. For a complete data summary, contact support through the published route.
Open account settings and update the field directly if it is editable. For locked fields such as a registered phone number, contact our support team through live chat or email with your correction request. We will confirm the update once it is done.
We do not sell your data. We may share it with service providers who help operate the platform — under strict data-handling terms — or where required by law. Payment providers like bKash and Rocket receive only the transaction data needed to process your request.
We keep records for as long as your account is active. After closure, data required by applicable record-keeping obligations is retained for the minimum period those obligations specify. Once that period ends, the data is deleted from our active systems.
Submit a deletion request through live chat or the support email address on our Contact page. Include your registered phone number so we can locate your account. We will review the request against applicable retention obligations and confirm the outcome in writing.